Privacy Policy

Privacy Policy

At KPS Indo Thai Co., Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using the TripyWalk website and our travel-related services, including sightseeing tours, hotel bookings, airport transfers, taxi services, and other travel experiences in Thailand.

1. Information We Collect

• Personal Information: We may collect your name, email address, phone number, nationality, billing details, and other personal information when you create an account, make a booking, or contact our support team.
• Booking Information: We collect travel-related details such as destination, travel dates, passenger information, hotel preferences, tour selections, transportation requirements, and any special requests necessary to complete your booking.
• Technical Information: When you visit our website, we may automatically collect information such as your IP address, browser type, device information, operating system, pages visited, and browsing activity to improve website performance and user experience.

2. How We Use Your Information

Your information may be used for the following purposes:

• To process, confirm, and manage your bookings for tours, hotels, transportation, and other travel services.
• To communicate with you regarding booking confirmations, payment updates, itinerary changes, customer support, and important travel information.
• To improve our website, services, customer experience, and overall business operations through analytics and customer feedback.
• To send promotional offers, newsletters, and travel-related updates where you have provided your consent. You may unsubscribe from marketing communications at any time.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties. However, your information may be shared in the following situations:

• Service Providers: With hotels, tour operators, transportation providers, payment gateways, and other trusted partners only when necessary to complete your booking.
• Legal Requirements: When required by law, court order, or government authorities to comply with legal obligations.
• Business Changes: In the event of a merger, acquisition, restructuring, or transfer of business assets, customer information may be transferred as part of that transaction.

4. Data Security

KPS Indo Thai Co., Ltd. implements appropriate technical, administrative, and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable methods to safeguard your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally applicable.
• Withdraw your consent for receiving marketing communications at any time.
• Request restriction or objection to certain processing activities.
• Submit a complaint to the relevant data protection authority where applicable.

6. Children's Privacy

Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children under the age of 18.

7. Updates to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page together with the revised effective date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: Support@tripywalk.com

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.